To whom it may concern

For book-related queries:

(please note that I do not work for Oracle Support. 
For Oracle Support, contact Oracle.)

email: kevin.loney @ lycos.com

mail:
PO Box 7833
Wilmington, DE 19803

For professional connections:

Connect via linkedin, sending something beyond the default invitation text:

http://www.linkedin.com/pub/kevin-loney/1/90/b00